Generally, no refunds are given once a service is completed. However, exceptions exist for unforeseen circumstances.

Treatment packages offer discounted prices, but they are non-refundable after the first session is used.

Refunds for unused sessions in a package are considered only if you cannot continue due to relocation or health reasons. In this case:

• Used sessions will be charged at the regular (non-discounted) price.
• The total cost of used sessions will be deducted from the original package price.
• The remaining balance will be refunded.

You can get a full refund if:

• You are deemed medically unsuitable for the procedure on the day of service.
• Dynasty Clinic cannot provide the service due to unforeseen circumstances.

Refunds are issued through the original payment method used for the purchase.

Yes, you can cancel an item before your payment is processed. Once processed, the payment becomes your responsibility.

You can send complaints about service or refunds to our support team:

• Email: info@dynastyclinic.ae.com
• Phone: +971 4 330 0048 (There is no guarantee of a resolution; each case will be reviewed individually.)

All services are appointment-based. Call +971 4 330 0048 to schedule your appointment.

Cancellations require a 24-hour notice. Failure to do so voids your refund rights.

Please don't hesitate to contact us if you have any further inquiries.